Short version: We offer a 14-day money-back guarantee on all Pro plans. If you're not satisfied, email us within 14 days of purchase and we'll process a full refund — no questions asked.
The Free tier of Threads Helper does not require payment. There is nothing to refund. You can use the Free tier indefinitely at no cost.
All Pro licenses (Monthly, Yearly, and Lifetime) come with a 14-day money-back guarantee from the date of purchase.
If you are not satisfied with Threads Helper Pro for any reason, contact us within 14 calendar days of your original purchase date, and we will issue a full refund.
To request a refund, email lobashkinp@gmail.com with:
We aim to process all refund requests within 3–5 business days. The refund will be returned to the original payment method through Lemon Squeezy.
| Plan | Refund Window | What Happens After Refund |
|---|---|---|
| Monthly ($9.99/mo) | 14 days from purchase | License deactivated, reverts to Free tier |
| Yearly ($50.00/yr) | 14 days from purchase | License deactivated, reverts to Free tier |
| Lifetime ($70.00) | 14 days from purchase | License deactivated, reverts to Free tier |
After a refund is processed, your Pro license will be deactivated and the Extension will revert to the Free tier. Your locally stored data (saved posts, styles, generated content) will not be deleted — only Pro features will become unavailable.
If you are past the 14-day window, you can cancel your subscription at any time through the Lemon Squeezy customer portal. Your Pro access will remain active until the end of your current billing period. No partial refunds are issued for unused portions of a monthly billing cycle.
If you are past the 14-day window, you can cancel your subscription to prevent renewal. Your Pro access will remain active until the end of the current annual billing period. Partial refunds for unused months are not available, except in exceptional circumstances at our discretion.
Lifetime licenses are generally non-refundable after the 14-day window. In exceptional circumstances (such as a critical technical issue that prevents use of the Extension and cannot be resolved), we may offer a partial or full refund at our discretion.
You can cancel your recurring subscription (Monthly or Yearly) at any time. Cancellation takes effect at the end of the current billing period — you will retain Pro access until then.
To cancel:
If you experience a technical issue that prevents you from using Pro features, please contact us before requesting a refund. Many issues can be resolved quickly:
We'd rather fix the problem than lose you as a user.
We kindly ask that you contact us before initiating a chargeback with your bank or credit card company. Chargebacks create additional fees and administrative overhead for small businesses. We are committed to resolving any issues directly and promptly.
We may update this Refund Policy from time to time. Changes will be reflected by updating the date at the top of this page. The refund terms in effect at the time of your purchase apply to that purchase.
For refund requests or billing questions:
Threads Helper Support
Email: lobashkinp@gmail.com
We typically respond within 24 hours on business days.